Privacy Policy

This Privacy Policy describes how Wildcat Hollow Landscape Studio LLC ("we", "us", "our") collects, uses, and shares information when you visit azelastuhkw.com (the "Site") or contact us about our landscape design services.

1. Who we are

Wildcat Hollow Landscape Studio LLC is a Texas limited liability company with a principal place of business at 1517 Wildcat Hollow, West Lake Hills, TX 78746. You can reach our privacy contact at faq@azelastuhkw.com.

2. Information we collect

We collect only the information needed to operate this Site and to respond to inquiries about our services:

• Information you give us — name, email address, phone number, property address or ZIP, and the contents of any message you send through our contact form or by email.
• Automatically collected technical data — if you accept analytics cookies, we collect aggregated information about how the Site is used (pages viewed, approximate region, device type, referring source). We do not collect IP addresses in identifiable form.
• Cookies — see our Cookie Policy for the full list and your choices.

3. How we use it

We use the information you provide to (a) respond to your inquiry, (b) prepare a proposal or estimate if you request one, (c) send you the field-notes newsletter if you have opted in, and (d) improve the Site. We do not sell your personal information, ever, full stop.

4. How we share it

We do not share your personal information with third parties except (i) with service providers acting on our behalf and bound by confidentiality (for example, our email host), (ii) when required by law or to respond to lawful process, or (iii) in the unlikely event of a sale or merger of the studio.

5. Cookies and analytics

This Site uses a small number of strictly necessary cookies to function. Optional analytics and marketing cookies are off by default and only set after you affirmatively consent through our cookie banner. You can change your preferences at any time on our Cookie Policy page.

6. Your rights

Texas residents and visitors from other states or countries have the right to (i) request a copy of the personal information we hold about them, (ii) ask us to correct inaccurate information, (iii) ask us to delete information we no longer need to retain, and (iv) opt out of marketing emails at any time. To exercise any of these rights, email faq@azelastuhkw.com. We respond within 30 days.

7. Data retention

We keep contact-form submissions for 24 months and project files for the life of the engagement plus 7 years (for tax and warranty purposes). Newsletter subscribers are retained until they unsubscribe.

8. Children

This Site is not directed to children under 13 and we do not knowingly collect information from children.

9. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the current version. Material changes will be announced on the Site for at least 30 days before they take effect.

10. Contact

Questions or concerns? Write to us at Wildcat Hollow Landscape Studio LLC, 1517 Wildcat Hollow, West Lake Hills, TX 78746, or email faq@azelastuhkw.com.